Friday 1 May 2015

MTN Uganda Mobile Money rates


MTN Mobile Money rates effective 1st August 2014
 
Transaction Tiers (UShs)
 Transaction Type and Customer Fees (UShs)
Sending money to Withdrawing cash From Making payments
 Min Max  MTN Mobile Money Users Unregistered Users Agent ATM For Bills plus Goods & Services Multiplex Parking, Fees, NWSC, UMEME, Smart TV
500     -    2,500 500 1,000 330 NA 110 190
2,501     -    5,000 500 1,000 440 NA 140 330
5,001     -    15,000 1,000 2,000 880 1100 500 1,000
15,001     -    30,000 1,000 2,200 880 1100 500 1,600
30,001     -    45,000 1,100 2,800 1,210 1,320 500 2,000
45,001     -    60,000 1,100 2,800 1,210 1,320 550 2,650
60,001     -    125,000 1,400 4,400 1,925 2,035 660 3,500
125,001     -    250,000 1,400 8,400 3,575 3,795 950 3,950
250,001    -    500,000 1,400 11,000 5,775 6,325 1,250 5,050
500,001  -  1,000,000 2,200 21,000 10,450 11,385 3,200 10,700
1,000,001-  2,000,000 2,200 40,000 19,800 NA 5,500 20,500
2,000,001-  4,000,000 2,200 70,500  35,200 NA 10,000 40,000

For current rates till 31st July 2014, please click here.
Charges tax inclusive, in Uganda Shillings & are automatically deducted on process of transaction.
*Transactions whilst Roaming are additionally charged to the local charges.

Additional Information:
Daily transaction limit: UGX 4,000,000
Minimum Account Balance: UGX 0
Maximum Account Balance: UGX 5,000,000
Minimum Trascation amount: UGX 500
Other Transactions:
PIN change: FREE
Balance Check: FREE
Mini-Statement: FREE
MTN Mobile Money Registration: FREE
Buying MTN Mobile Money (Deposit):  FREE
Buying Airtime through MTN Mobile Money for Self & Others: FREE

CAUTION: Do not pay the agent any transaction or registration fees directly!
Note:
SMSs charges are generated by the Mobile Money transactions performed by the customer while roaming. The SMS charges below will apply as additional charges to the transaction fees and will be charged off the airtime account.
Mobile Money SMS Charges For Roaming Customers
 TRANSACTION TYPE  Number of SMSs  Charge (UGX) Inclusive TAX
 Buying Airtime  2 111
 Send Mobile Money to registered  2 111
 Send Mobile Money to Unregistered – Mobile User  4 222
 Send Mobile Money to Unregistered – Non Mobile User  2 111
 Bill Payments  4 222

MTN Kaja and How to subscribe to MTN Kaja.


MTN Kaja: Frequently Asked Questions.

1. How do I subscribe for the MTN Kaja Product?

It’s simple. Just dial *178# and select “subscribe”.

2. How much does it cost?

There is a daily charge of Ugx. 220/- for you to qualify for the daily draw

3. What time are the draws?

Draws will be conducted every day at midnight (24:00hrs) and if your number was successfully charged it will be entered for the draw. Results will be shared in the morning

4. How do I know that I have won?

All customers that have won will receive an SMS or a call via 0776 986 178 to inform them that they have won. An SMS notification containing the last digits of the winning number will be sent to all customers that entered for the draw. The winning number will also be announced on radio.

5. What happens if my number has been picked and I have not subscribed for MTN Kaja?

Unfortunately you miss out on the prize, for you to stand a chance to win you need to subscribe for the service and have been charged (Ugx. 220/-)

6. How do I collect the prize?

All cash prizes will be paid in cash, via bank transfer or via Mobile Money if the amount is within the Mobile Money transaction limit (4 million/-), while airtime will be sent to the customer’s phones directly.

7. How can I unsubscribe from the service?


Simply dial *178# and select “unsubscribe”.

MTN WTF and How To subscribe to WTF


MTN Social Bundles

What is WTF?
Whatsapp, Twitter, Facebook.

 What does Whatsapp or Twitter or Facebook at 200/- give me?
24 hours of Whatsapp or Twitter or Facebook only capped at 50MB.

Can I browse using this bundle?
No. The bundle will only give you access to Whatsapp.

 What is WTF at 500/-?
This is a combo bundle of Whatsapp, Twitter & Facebook that gives you 24hours of these services.
The services are capped at 100MB.

Can I download Photos and Videos?
Yes.

What happens if I finish my limit of 100MB or 50MB before the 24hours elapse?
You can buy another social bundle or your normal bundle will be consumed.

How do I access the new social bundles?
Dial *150*6#

*********************************************************************

What is NEW about MTN Social Bundles?
We have introduced the weekly WTF bundle.

What does it give me as a customer?
Technically, it gives me 7 days’ subscription of WTF with a daily capping of 100MB.

How much is weekly WTF bundle?
2,000/-

MTN HollaZone and How to Subscribe to HollaZone



What is HollaZone?
HollaZone is an evolution of MTNZone.

What does HollaZone give me?
Holla Zone gives me 20MB and 50sms free every day between midnight and 5am in addition to the calls at 19/- per minute that MTN Zone gives at the same time.

Can I browse using this bundle?
Yes.

Where can I send the free SMS?
Free 50sms is MTN-MTN.

What happens if I finish my limit of 20MB or 50SMS before 5am?
You can buy another bundle or your normal bundle will be consumed.

How do I register for MTN HollaZone?
Dial *157# and follow the prompts.

If am not on zone, can I access Holla Zone?
No. To access HollaZone, you must first be on MTNZone

MTN Uganda BlackBerry Plans

A BlackBerry smart phone is more than just a phone. It’s your email, your Internet, your SMS and MMS, your Facebook, your Twitter, your navigator, your music/video player, your camera, your personal organizer and your calendar. It’s everything you need it to be. It’s your ultimate business and personal tool

MTN has 3 plans to cater to your different needs. With BlackBerry from MTN you get everything you need and nothing you don’t.

BlackBerry Social Plan.

This plan gives you unlimited access to BlackBerry Messenger, BlackBerry Email, BlackBerry App world, Social networking (Facebook, Twitter, LinkedIn, Foursquare and lots more)

BlackBerry Complete Plan

This plan gives you unlimited access to BlackBerry Messenger, BlackBerry Email, BlackBerry App world, Social networking (Facebook, Twitter, LinkedIn, Foursquare and lots more), Instant messaging (MSN, Whatsapp, Google chat and more) and 1 web based email account.

BlackBerry Absolute Plan

This plan gives you unlimited access to BlackBerry Messenger, BlackBerry Email, BlackBerry App world, Social networking (Facebook, Twitter, LinkedIn, Foursquare and lots more), Instant messaging (MSN, Whatsapp, Google chat and more), 10 web based email accounts, BlackBerry Protect and BlackBerry Enterprise Server Express.

Benefits
  • Enjoy free, on-the-go access to email.
  • You get unlimited internet access on your BlackBerry
  • Chat with your buddies or colleagues on BlackBerry Messenger.
  • Post, poke and more with the BlackBerry Facebook® App
  • Get professional with BlackBerry whether a Home Office or Small Office 
  • Call home to say you’ll be late for dinner
Rates
  Daily   Weekly   Monthly
BlackBerry Social Plan   1,000   5,000   20,000
BlackBerry Complete Plan   1,500   7,500   30,000
BlackBerry Absolute Plan    3,000   15,000   60,000
Note: Please be advised that streaming off your blackberry will incur additional charges. What this means is that while on the BlackBerry service, customers can browse the internet but in a scenario whereby they access media websites where they can watch videos e.g. YouTube or listen to radio e.g. online radio sites then they will be charged extra at the prevailing data rates.
Note: Postpaid customers have access to any of the monthly options. To access any of the plans get in touch with your Account Manager.

Support.
Dial 126 or email customerservice@mtn.co.ug for assistance with your BlackBerry service.

MTN Uganda Mobile Internet

MTN Mobile Internet

Enjoy World-class Internet with MTN. Our network - 2G (GPRS, EDGE), 3G+ HSDPA (7.2Mbps, 14.4Mbps, 21.6Mbps and 42Mbps) and 4G LTE ensures that you’ve got access to your email, browsing, downloading and social networking 24/7.
At MTN we also give every customer 15MB for FREE at the beginning of each month. This 15MB is valid for 7 days.
Manage your MTN Mobile Internet account
Visit the portal at www.mtn.co.ug/selfcare OR You can dial *150*1# and access any of the following services.
You can buy a bundle.
  • You can buy a bundle for another number
  • You can check your internet bundle balance.
  • You can activate the per kb if your bundle has run out by selecting Use Airtime Account.
Cost
Prepaid
  Bundle   Validity
  (UShs) 
  15MB   1st week of the month   FREE
  10MB   24 hours   300
  20MB   500
  50MB   1,200
  50MB   1 Week   2,500
100MB 3,000
25MB   1 Month   1,500
100MB   4,500 
350MB   14,000
500MB   20,000 
  1GB   37,500  
2GB 60,000
  3GB   75,000
 5GB   100,000
 10GB   125,000
 30GB   285,000
 1GB   3 Months   48,750
2GB 78,000
 3GB   97,500
 5GB   130,000
 10GB   162,500
 30GB   370,500
Pay As You Go Per KB 0.8

Postpaid


  Bundle   Validity
  (UShs) 
 100MB
  1 Month   4,500
 350MB   14,000
 500MB   20,000
 1GB   37,500
  3GB   75,000
 5GB   100,000
 10GB   125,500
 30GB  285,500

Please Note;
  • Bundle validity is based on date and time of purchase i.e. a 10MB bundle valid for 24 hours that is activated at 11:30am on Monday, will expire on Tuesday at 11:30am.
  • You can top up your bundle before it expires. e.g. if you have 100MB that is expiring tomorrow 11:30am and you have used only 60MB – when you top up before 11:30am with another 100MB you will have 140MB in total. 
  • When you purchase multiple bundles, they are totalled up into one bundle with one expiry date. 
  • Any unused balance when a bundle expires will be forfeited. 
  • When your bundle expires, you will be redirected to the MTN Mobile Internet selfcare page where you can activate another bundle or activate per Kb charging. 
  • Using the MTN Mobile Internet selfcare page you can load bundles for yourself or another number as well as checking bundle balance.
  • You can also use Payway services to buy MTN Mobile Internet bundles. Visit the following locations.
N.B.
  • All rates are tax inclusive.
  • Per kb rate: UGX 0.80
  • 1,000 bytes = 1KB; 1,000KB = 1MB etc
Setting up your phone for the first time
Using your internet compatible Handset g
et the required data settings by either:
  • Send a BLANK SMS to short code 188.
  • Accept & save the settings that you receive as Default.
  • For some phones, you will be prompted to save the settings as Default, press Yes/Ok.
  • To setup the phone manually, insert the details below;
Profile Name :
 
MTN
APN (Access Point Name) : internet
Proxy :
 

Proxy Port :
 
8080
Session mode:
**Leave this Blank**
Username :
**Leave this Blank**
Password :
**Leave this Blank**
 Note: Consult your handset manual for the accurate procedure of the settings input.
Update your Modem Software.  
  • This is an update for your MTN Mobile Internet Modem interface.
  • Click HERE to begin.
  • Click Open or Run.
  • Open the folder marked Modem Update.
  • Then click on the file named Setup.exe
  • Click YES when the pop-up appears.
  • In case of any problems, click HERE to contact us.   
Note: MTN Internet Service Terms & Conditions apply and customers are advised to abide by the MTN Internet Fair Usage Policy
Enjoy World-class Internet with MTN. Our network - 2G (GPRS, EDGE), 3G+ HSDPA (7.2Mbps, 14.4Mbps, 21.6Mbps and 42Mbps) and 4G LTE ensures that you’ve got access to your email, browsing, downloading and social networking 24/7.
At MTN we also give every customer 15MB for FREE at the beginning of each month. This 15MB is valid for 7 days.
Manage your MTN Mobile Internet account
Visit the portal at www.mtn.co.ug/selfcare OR You can dial *150*1# and access any of the following services.
You can buy a bundle.
  • You can buy a bundle for another number
  • You can check your internet bundle balance.
  • You can activate the per kb if your bundle has run out by selecting Use Airtime Account.
Cost
Prepaid
  Bundle   Validity
  (UShs) 
  15MB   1st week of the month   FREE
  10MB   24 hours   300
  20MB   500
  50MB   1,200
  50MB   1 Week   2,500
100MB 3,000
25MB   1 Month   1,500
100MB   4,500 
350MB   14,000
500MB   20,000 
  1GB   37,500  
2GB 60,000
  3GB   75,000
 5GB   100,000
 10GB   125,000
 30GB   285,000
 1GB   3 Months   48,750
2GB 78,000
 3GB   97,500
 5GB   130,000
 10GB   162,500
 30GB   370,500
Pay As You Go Per KB 0.8

Postpaid


  Bundle   Validity
  (UShs) 
 100MB
  1 Month   4,500
 350MB   14,000
 500MB   20,000
 1GB   37,500
  3GB   75,000
 5GB   100,000
 10GB   125,500
 30GB  285,500

Please Note;
  • Bundle validity is based on date and time of purchase i.e. a 10MB bundle valid for 24 hours that is activated at 11:30am on Monday, will expire on Tuesday at 11:30am.
  • You can top up your bundle before it expires. e.g. if you have 100MB that is expiring tomorrow 11:30am and you have used only 60MB – when you top up before 11:30am with another 100MB you will have 140MB in total. 
  • When you purchase multiple bundles, they are totalled up into one bundle with one expiry date. 
  • Any unused balance when a bundle expires will be forfeited. 
  • When your bundle expires, you will be redirected to the MTN Mobile Internet selfcare page where you can activate another bundle or activate per Kb charging. 
  • Using the MTN Mobile Internet selfcare page you can load bundles for yourself or another number as well as checking bundle balance.
  • You can also use Payway services to buy MTN Mobile Internet bundles. Visit the following locations.
N.B.
  • All rates are tax inclusive.
  • Per kb rate: UGX 0.80
  • 1,000 bytes = 1KB; 1,000KB = 1MB etc
Setting up your phone for the first time
Using your internet compatible Handset g
et the required data settings by either:
  • Send a BLANK SMS to short code 188.
  • Accept & save the settings that you receive as Default.
  • For some phones, you will be prompted to save the settings as Default, press Yes/Ok.
  • To setup the phone manually, insert the details below;
Profile Name :
 
MTN
APN (Access Point Name) : internet
Proxy :
 

Proxy Port :
 
8080
Session mode:
**Leave this Blank**
Username :
**Leave this Blank**
Password :
**Leave this Blank**
 Note: Consult your handset manual for the accurate procedure of the settings input.
Update your Modem Software.  
  • This is an update for your MTN Mobile Internet Modem interface.
  • Click HERE to begin.
  • Click Open or Run.
  • Open the folder marked Modem Update.
  • Then click on the file named Setup.exe
  • Click YES when the pop-up appears.
  • In case of any problems, click HERE to contact us.   
Note: MTN Internet Service Terms & Conditions apply and customers are advised to abide by the MTN Internet Fair Usage Policy
 
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